Designed particularly
for tourism planners, businesses and investors seeking
insights into the kinds of products and service standards
that will best meet the demands and expectations of
future customers. Delegates were be exposed to the
latest consumer research; spotlight emerging niche
markets and innovative products. The forum highlighted
key industry sector trends and reveal new business
training and development tools.
• Spotlight on
‘Education Tourism’
| Facilitator |
Ms. Frances-Anne Callaghan Executive General Manager, International (Western) Tourism Australia |
| 08:30-09:00 |
Mrs Sarah Gardiner PhD Candidate Griffith University |
|
Talkin’ ‘Bout Your Generation’s Travel |
09:00-09:30
|
Dr. Alexander Dingeldey Researcher/Consultant Munich University/Dres. Dingeldey Business Consultants |
|
Current Development of the German Outgoing Market |
09:30-10:00
|
Mr David Cox Manager Members Services Development Gold Coast Tourism
Co-Presenter: Clare Ramsey Tourism Project Officer Gold Coast City Council |
|
Shifting Mindsets to Grow Marketshare in the Backpacker and Adventure Travel Segment: Lessons from the Gold Coast Experience |
10:00-10:30
|
Dr. Pam Faulks Senior Policy Officer, Tourism Division, Department of Resources, Energy and Tourism |
|
Active Sport Tourists as Experience Seekers: a case study of Cycle Tourists |
| 10:30-11:00 |
Morning Tea |
| Spotlight on
‘Education Tourism’ |
11:00-11:20
|
Prof Stephen Craig-Smith Acting Head of School, Chair Teaching & Learning The University of Queensland |
|
Tourism Opportunities in the International Student Market |
| 11:20-11:40 |
Mr Nicholas Hunt CEO William Angliss Institute |
|
Managing Risk for Future Success |
| 11:40-12:00 |
Ms Sallyann Lamoin, Head of School, School of Tourism and Hospitality, Southbank Institute of Technology |
| |
Travelling on the Education Highway |
| 12:00-12:30 |
Expert Panel |
| 12:30-13:30 |
Lunch |
| 13:30-14:00 |
Miss Nicola Caygill Business Development Executive Travelforce |
|
Luxury Ecotourism: A case study of the Great Barrier Reef |
14.00-14.30
|
Ms Jane Ianniello International Director - Tourism, Travel & Leisure Roy Morgan Research |
|
Generation Y - Holiday and Leisure Trends |
| 14:30-15:00 |
Mr Craig Shim Manager Market Activation Tourism Queensland |
|
Trend predictions for tourism product |
15:00-15:30
|
Ms Katherine Harman General Manager for the Industry Sustainability Group, Tourism Division Department of Resources, Energy and Tourism |
|
Quality Tourism: Striving for Excellence |
